AI Medical Disclaimer

PETNOMA's AI-powered features, including the AI Chat Assistant, symptom checker, health insights, and personalized recommendations, are designed to provide informational support only. The AI functionality is NOT a licensed veterinary service and should NOT be considered a replacement for professional veterinary care.

PETNOMA's AI is trained on general veterinary knowledge and pet health information. While we strive for accuracy, AI responses are generated based on patterns in training data and may not account for your pet's unique circumstances, breed-specific conditions, or medical history complexities.

The PETNOMA AI system cannot and does not:

• Diagnose medical conditions or diseases
• Prescribe medications, dosages, or treatments
• Replace physical examination by a licensed veterinarian
• Provide emergency medical care or triage
• Account for individual pet allergies, sensitivities, or contraindications
• Review prescription medications or interactions without veterinary oversight
• Guarantee accurate predictions or recommendations for your pet's specific situation
• Determine whether your pet requires emergency care

AI-generated responses are suggestions and educational information, not medical advice or directives. The responsibility for any medical decision remains entirely with the pet owner and their licensed veterinarian.

You should seek immediate veterinary care if your pet exhibits any of the following:

• Signs of acute distress (gasping, collapse, extreme lethargy)
• Severe injury or trauma
• Persistent vomiting or diarrhea lasting more than 24 hours
• Difficulty breathing or choking
• Inability to urinate or defecate
• Loss of consciousness or disorientation
• Uncontrolled bleeding
• Sudden paralysis or inability to move
• Any other symptoms that concern you—trust your instincts as a pet owner

In case of emergency, contact your nearest emergency veterinary clinic immediately. Do not rely on AI responses for emergency situations.

PETNOMA's AI health insights and recommendations are based on:

• General veterinary knowledge and best practices
• Information you provide about your pet (breed, age, weight, health history)
• Symptoms and health data logged in PETNOMA

However, the AI cannot:

• See or physically examine your pet
• Access comprehensive medical records from other clinics
• Account for subtle physical signs that a vet can detect
• Perform diagnostic tests (blood work, ultrasound, X-rays, etc.)
• Guarantee accuracy in rare, exotic, or breed-specific conditions

Always share PETNOMA-generated insights with your veterinarian for professional interpretation and medical judgment.

PETNOMA, its developers, and partners are NOT liable for:

• Any health outcomes resulting from decisions made based on AI responses
• Inaccuracies, omissions, or errors in AI-generated information
• Failure to seek veterinary care based on AI recommendations
• Adverse reactions to treatments or medications suggested by the AI
• Missed diagnoses or delayed medical attention due to reliance on AI
• Any indirect, incidental, or consequential damages related to AI use

By using PETNOMA's AI features, you acknowledge that you understand these limitations and accept full responsibility for medical decisions made regarding your pet's care.

PETNOMA operates in full compliance with:

• UAE Healthcare Law: PETNOMA is not licensed as a veterinary clinic and does not provide medical services
• Dubai Municipality Regulations: All pet health recommendations comply with UAE pet care standards
• Data Protection: Health data is processed under the UAE Personal Data Protection Law (PDPL) and GDPR
• Consumer Protection: PETNOMA's Terms of Service and this disclaimer comply with UAE consumer protection regulations

This platform is designed as a health tracking and informational tool, not as a medical service provider. Licensed veterinarians remain the sole authority for medical diagnosis and treatment in the UAE.