FAQ

Questions you’re probably asking

Honest answers about supported species, why the app is free, data security, Travel Planner coverage, and the June 2026 Dubai launch. Can’t find what you need? Reach out directly.

No. Pawssible is an AI-powered companion tool, not a licensed veterinary service. Always consult a qualified vet for medical decisions.

At launch: dogs, cats, rabbits, and birds, with full health profiles and vaccine schedules. Reptiles and small mammals get profile support in beta. Fish and advanced exotic care are coming later — we add species only when we have vet-validated data behind them.

Yes. All health records are encrypted at rest and in transit. We comply with UAE PDPL and GDPR standards.

Yes. The AI assistant is free with daily message and scan limits. The limits are fair use — they keep the assistant fast and free for everyone, and they reset every day. It is guidance, not diagnosis; always consult your vet for medical decisions.

Arabic is coming in Phase 2. The app launches in English first, with Arabic support planned for late 2026.

Pawssible uses OpenAI’s technology with veterinary context to answer health questions and flag potential issues in your pet’s records. It is guidance, not diagnosis.

Pawssible launches in Dubai in June 2026, free for pet parents. The first 500 waitlist members get an AED 50 booking credit when care services launch, a founder badge on their profile, and a direct line to the founding team for the first 90 days.

Not yet. We are recruiting our first 10 founding vet clinics for the June 2026 launch. Today you can save the clinics and vets you already visit inside Pawssible — the in-app booking directory rolls out with our founding partners in Q3 2026.

Pawssible covers 8 destinations at launch (UK, US, Canada, Australia, Germany, France, India, Pakistan), with rules verified by a UAE-licensed vet. Each destination shows a checklist of vaccinations, microchip requirements, health certificates, breed restrictions, quarantine, and typical relocation cost in AED. Coverage expands monthly.

Insurance-backed bookings are planned for a future release. During beta, every booking includes verified provider profiles, full booking records, two-way ratings, and direct support escalation.

Nothing. The app is free for pet parents — pet passport, health records, vaccination reminders, the AI assistant (with daily fair use limits), and wellness reports. There are no subscriptions and no paid tiers. Pawssible earns a small commission from partner vets, groomers, and sitters when care services launch in Q4 2026, plus affiliate and insurance referral fees — never money from pet parents.

Still on the fence? Email hello@pawssible.ai — we reply within a day.